Dear Siddhant,
A warm welcome to the community on behalf of all of us. Thank you for the important work that you and the partners are doing!
Considering the use-cases that you have mentioned, We would recommend Discourse.
You can read about the specific Benefits Vs Features in this link Discourse - Create an engaging online Discussion Platfrom (like this one) to build and handle large-scale communities
Here are a few quick ones,
Benefits:
- Increased engagement: Discourse offers a user-friendly and intuitive interface that encourages engagement among members of a community.
- Improved communication: With Discourse, community members can communicate and collaborate more effectively, improving the overall quality of discussions and interactions.
- Better organization: Discourse allows users to organize discussions and topics in a logical and intuitive manner, making it easier to find and participate in conversations that are relevant to them.
- Enhanced security: Discourse is designed with security in mind, providing features such as secure login, spam protection, and other safeguards to protect the community from threats.
- Customizable: Discourse allows users to customize the platform to fit the specific needs of their community, including custom branding, themes, and plugins.
Features:
- Categories and tags: Discourse allows users to organize discussions into categories and tags, making it easy to find and participate in relevant conversations.
- User profiles: Discourse provides user profiles that allow members to share information about themselves and their interests, helping to build connections within the community.
- Notifications: Discourse sends notifications to users when there are new posts or replies in discussions they have subscribed to, keeping them informed and engaged.
- Search functionality: Discourse includes powerful search functionality, making it easy to find specific discussions or posts within the community.
- Moderation tools: Discourse provides a range of moderation tools that allow community managers to monitor discussions, flag inappropriate content, and enforce community guidelines.
- Integration with other tools: Discourse can be integrated with a range of other tools, such as social media platforms, analytics software, and customer relationship management (CRM) systems.
Please do feel to reach out to us here/email if you need any further help in thinking this through or an installation. Discourse if open source and easy to install & maintain on an AWS or Digital Ocean Instance/Droplet.